Phase 1 Complete; Phase 2 to come! Join the Slaughter and May FIG team as they reflect on the lessons learned from Phase 1 of consumer duty implementation, and the challenges that face firms for closed books ahead of 31 July 2024.
Our Consumer Duty series provides a reflection on the lessons learned from Phase 1 of implementation and the challenges that face firms for closed books ahead of 31 July 2024. We also take a deep dive into the Duty across: